Terms and Conditions
Terms and Conditions
1.1 We aim to provide high quality specialist bikes for hire. To achieve this at a reasonable cost we ask our customers to treat the equipment responsibly.
1.2 Bikes and equipment can only be hired from Islay Bike Hire on completion of a Hire Agreement Form or by accepting our hire conditions. Islay Bike Hire reserves the right to take a deposit to hold as security until the bike is returned in the condition it was hired out in. Upon acceptance of these Terms & Conditions a binding contract is formed between Islay Bike Hire and the hirer. We reserve the right not to accept or to fulfil a Booking.
1.3 All Bookings are subject to availability.
1.4 The Hire period commences on the day the cycle(s) and equipment is collected or dispatched to you and continues until the cycle(s) and equipment is returned to Islay Bike Hire.
HIRER’S TERMS AND CONDITIONS
2.1 You are responsible for ensuring that you are physically fit enough to undertake cycling any distance or compete in events using Islay Bike Hire Cycle(s) or Equipment you have booked. Islay Bike Hire does not accept any responsibility for your failure to complete your Hire period due to lack of fitness, illness or injury. Islay Bike Hire does not accept liability for death, personal injury, loss or damage to personal effects to any participant.
2.2 You accept that cycling on public roads and competition on such carries its own risks and you have made your booking on the basis that you undertake the Hire at your own risk. You understand and accept that Islay Bike Hire advises the wearing of cycle helmets at all times when riding.
2.3 You will ride your cycle responsibly at all times. You will not hold Islay Bike Hire responsible for any loss, damage or injury including death to persons or property with regard to the use of the cycle(s) and equipment hired. You accept responsibility to Indemnify Islay Bike Hire against any claim, interest, demand or expense in respect of such injury or damage.
2.4 You are responsible for all cycles and equipment hired or loaned and it is your responsibility to keep these items safe from damage, loss or theft, use it in a proper manner and not subject it to any misuse or unfair wear and tear.
2.5 Any damage caused due to crash or neglect is the Customer’s responsibility and will be charged for.
2.6 You will notify Islay Bike Hire immediately of any loss, damage or theft to the hired cycles or equipment however caused. You will be responsible for paying Islay Bike Hire the reasonable costs of repair or replacement for any such loss, damage or theft.
2.7 Islay Bike Hire staff are usually available by phone or email to help out with any problems during the hire period; however it is the customer’s responsibility to assemble, set up and keep a check on the bike they have hired. Whilst Islay Bike Hire will always do it’s best to have staff available during the hire period this cannot be guaranteed.
2.8 Customer agrees to return the bike in a clean, undamaged condition to avoid any additional charges for the repair, maintenance or replacement
2.9 Bike(s) are maintained in a roadworthy condition; however, it is the responsibility of the client to check the bike before setting out on any ride and if there is anything wrong with the bike Islay Bike Hire must be notified
2.10 In respect of Electric Bike they shall not be used on beach however if they have been, the individual must after completion of the ride wash down all bike components with fresh clean water immediately
2.11 Bike(s) are rented out clean and in good working condition and must be returned in the same state. Instruction will be provided in the use of the Bike(s) including the particularity of the electric assist technology, battery charging, etc.
2.12 Bike(s) are rented with equipment to fix punctures. It is the responsibility of the customer to resolve issues through their own resources while the bike is under their possession. Islay Bike Hire will help customer where possible
3.1 Payments have to be made no later than 14 days prior to your booked date and photo ID has to be provided.
3.2 In consideration of our arranging and fulfilling your Hire in accordance with these terms and conditions you will pay Islay Bike Hire the total price for your period of Hire set out in the Hire Agreement Form in advance of the hire commencing.
3.3 Late return of the Bike will be charged at the published daily hire rate for each day/ part day that the bike is returned late.
3.4 A Credit Card will be required at the commencement of any hire period, but this may extend to a deposit to the value of the cycle(s) by credit or debit card payment or other surety as deemed sufficient by Islay Bike Hire depending on Islay Bike Hire’s assessment of the risk and the value of the equipment. If a deposit is taken it will be returned at the end of the hire period provided that;
Any cycles and/or equipment hired or used are returned in an undamaged condition to Islay Bike Hire
Any cycles and/ or equipment hired or used are returned within the arranged hire period at an arranged time and place to Islay Bike Hire
3.5 If the terms set out in 3.4 (above) are not complied with, Islay Bike Hire reserve the right to charge reasonable charges until such time when cycles and/ or equipment concerned have been returned to Islay Bike Hire. In the case of cycles and/or equipment left or returned damaged, you are responsible for any costs incurred and sustained in replacing or repairing (whichever the cheaper) the items concerned to a condition equivalent to that prior to the Hire.
3.6 In all cases normal wear and tear as defined by the products manufacturer or supplier is accepted and allowed and is included in any hire price
3.7 In all cases, the security/ damage deposit can be used as a deposit against the costs or charges mentioned herein.
4.1 ALL BOOKINGS ARE COVID-PROOF // Islay Bike Hire guarantee that if the hire is postponed or impacted by Coronavirus restrictions we will move your booking free of charge to a new date and guarantee you a bike. We will also give you the option to change your booking to credit which will be valid for 2 years to use, there will be no admin fee charged.
5.1 It is the rider’s responsibility for their own safety. Cycling involves personal risk and you must ride responsibly.
5.2 Injury(s) and/or death associated with the sport of cycling may result from weather, excessive speed, collision with inanimate objects or other persons, rider inexperience, error or abuse of equipment.
5.3 First time of novice bikers should use the equipment under the supervision of an experienced rider.
5.4 You must not cycle under the influence of alcohol, strong medication, other drugs or fatigue.
OUR LIABILITY TO YOU
6.1 Islay Bike Hire accepts responsibility for death, personal injury and direct loss suffered by you which you can demonstrate was caused by our negligence up to the limit set out in clause 5.3 below.
6.2 Islay Bike Hire will not be liable to you where any alleged loss or damage results from;
Any of your own actions or omissions;
The action or omission of a third party not connected with the provision of your bike hire:
An event or circumstances which we could not have predicted or avoided even after taking all reasonable care;
Where any loss or damage is considered to be indirect or consequential loss.
6.3 Except in respect of death and personal injury, in respect of which no limit of liability shall apply, Islay Bike Hire’s total liability to you under this contract between us shall be limited to the total cost